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 AI comes to work overtime for you



As companies seek to replace certain skills and labor with new technology, there is a possibility that artificial intelligence and automation could eliminate the need for workers' overtime.

 

Businesses may use technology to provide maintenance and management support outside of regular working hours, potentially allowing workers to avoid weekend and anti-social shifts. This may involve the deployment of artificial intelligence and automation to work at odd hours.

 

Aaron White, the head of Asia-Pacific at Nutanix, a cloud computing company based in the United States, holds the perspective mentioned above. Nutanix specializes in providing software, storage, and cloud services.

 

Mr. White suggested that the technology could be implemented in almost every job where there is a risk of human error.

 

Despite the potential for technology to replace certain tasks, workers need not worry about losing their jobs just yet. Most companies are currently adopting a "keeping the lights on" approach to implementing technology, which aims to enhance existing processes rather than fully replace them with automation or AI.

 

Aaron White explains that businesses are now striving to optimize the output of their IT teams.

 

According to Aaron White, Nutanix is exploring opportunities to automate any task that requires manual intervention, including those that are currently performed by workers. In the IT sector, human errors are the leading cause of outages, so automating these processes can be more efficient and safer. Therefore, Nutanix is considering making some actions autonomous to minimize the chances of outages.

 

Aaron White explains that machines are less prone to making errors than humans, especially in performing routine tasks like system patching or other operational tasks that can become tedious for humans.

 

Aaron White highlights that reducing the number of people handling a system can significantly decrease unplanned outages in businesses. Automating low-skilled but critical tasks can lead to a better quality of life for IT workers, as they can focus on higher-value projects that require their expertise.

 

Aaron White emphasizes that automating low-value tasks can have a positive impact on the lives of IT workers. By minimizing the time spent on repetitive tasks such as clicking and inputting into a system, workers can have more time to focus on high-value tasks that require their expertise, as well as more time for leisure outside of work.

 

According to Aaron White, automating low-value tasks can also allow workers to keep up with industry trends and new technologies. As the technology takes on more routine tasks, workers can focus on upskilling themselves and learning about new developments in the industry. Furthermore, discussions around labor shortages and skills gaps are increasingly common between Nutanix and its local customers.

 

Mr. White believes that businesses are accumulating a "technical debt" as the demands on them continue to increase, but their workforce and technology infrastructure remain the same. This leads to a situation where workers are overwhelmed with routine tasks, and there is little time to focus on higher-value projects that can help the business grow. By automating some of these tasks, workers can be freed up to focus on more strategic initiatives, and the technical debt can be paid down over time.

 

Yes, that's correct. Mr White mentioned that AI and automation are being deployed to keep software systems running, and having intelligent infrastructure in place could improve accuracy and remove the unnecessary costs associated with outages. The trend towards AI and automation adoption is expected to continue as more companies aim to streamline their IT operations and improve their bottom line.


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